Terms of service

General Terms and Conditions (GTC)

1. Scope
These General Terms and Conditions (GTC) apply to all orders placed through our online shop. By placing an order, you agree to the terms outlined in this document.

2. Contracting Party
The sales contract is concluded with:
waifed
Domstr. 72
50668 Cologne
Germany
Email: info@waifed.xyz

3. Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order. By clicking the "Buy" button, you submit a binding order for the items in your shopping cart. The contract is concluded once we accept your order by sending an order confirmation via email.

4. Prices and Payment
All prices displayed in the shop include [tax type, e.g., VAT] and exclude shipping costs, which will be calculated during checkout.
We accept the following payment methods:

  • Credit Card
  • Shop Pay
  • PayPal
  • Google Pay
  • Klarna

5. Delivery Conditions
We ship worldwide. Shipping costs and estimated delivery times are displayed during checkout.
We are not responsible for delays caused by customs or other unforeseen circumstances.

6. Retention of Title
The goods remain our property until full payment is received.

7. Right of Withdrawal
Consumers have the right to withdraw from the contract within 14 days without giving any reason. To exercise your right of withdrawal, please contact us at:
Email: info@waifed.xyz

Withdrawal Process
To withdraw, you must notify us in writing within the withdrawal period. Returned items must be unused, in their original packaging, and sent back to:
waifed
Domstr. 72
50668 Cologne
Germany

8. Warranty and Liability
The statutory warranty rights apply. We are not liable for damages resulting from improper use, wear and tear, or negligence.

9. Dispute Resolution
The European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr/.
We are not obliged and do not participate in dispute resolution before a consumer arbitration board.

10. Governing Law
These terms are governed by the laws of Germany. The place of jurisdiction is Cologne, provided that the customer is not a consumer.

11. Changes to the Terms and Conditions
We reserve the right to amend these terms and conditions at any time. The version in force at the time of your order will apply to your purchase.

12. Contact Information
If you have any questions about these terms, please contact us at:
Email: info@waifed.xyz